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Video On Demand

The NEW AIAM 420 The Write Stuff - VOD - NO CE

This program is not available for credit.

Average Rating:
   164
Categories:
AIAM Training
Faculty:
Jeff Odom
Duration:
1 Hour
License:
Access for 90 day(s) after purchase.
Save for Later  Add to Cart »

Description

Writing is the way everyone communicates. Whether it’s texting, email or a formal letter, we have to make sure we are communicating correctly and in a way that represents the agency in a positive light. The webinar shows the attendees how to be AFFECTIVE when it comes to writing.

 

Outline

  1. Housekeeping
  2. Unauthorized Entities
  3. Attendance
  4. Introduction
    1. Social Networking
    2. Professional Communication

 

  1. AFFECTIVE WRITING
    1. Accurate
      1. Content
      2. Format
    2. Focused
      1. Action
      2. Non-Action
    3. Friendly
      1. Beginning
      2. Ending
    4. Error-Free
      1. Spell Check
      2. Proofread
    5. Concise Information
      1. Consistant
      2. To the point
    6. Topic
      1. Clearly stated
      2. Subject Line
    7. Intuitive
      1. Alleviate concerns
      2. Purpose of the letter/Communication
    8. Versatile
      1. Use and reuse
      2. Minor changes
    9. Excellance
      1. Professional
      1. Complete
  2. Punctuation
    1. Correct usage of punctuation
    2. Period
    3. Question mark
    4. Exclamation mark
    5. Apostrophe
    6. Comma
  3. Grammar
    1. Proper use of words/phrases
    2. A/An
    3. Affect/Effect
    4. Capital/Capital
    5. Council/Counsel
    6. Principal/Principle
    7. Your/You’re
  4. Email Etiquette
    1. Treat emails as business letters
    2. No ALL CAPS
    3. Professional greeting
    4. Spell-check, proofread
    5. Respond promptly
  5. Conclusion
  6. Attendance
  7. DFS Affidavit

Course Materials

AIAM 420 Write Stuff (0.66 MB) Available after Purchase

Faculty

Jeff Odom's Profile

Jeff Odom Related Seminars and Products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents

Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.

Reviews

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Overall:      4.6

Total Reviews: 164

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